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open positions / position details
Contact person
recruiter
Anastasiya Matveyeva
Recruiter
ServiceNow Senior Technical Consultant
Who we need

We're looking for a confident and experienced Senior Technical Consultant who can launch and drive a new direction at our company - the ServiceNow department. The successful applicant will be responsible for providing technical leadership on customer engagements and developing/evolving best practices for the delivery of ServiceNow solutions and services, in a client consulting environment.
 

Requirements
Must have
  • At least 3 years of experience in systems design and development experience in the delivery of ServiceNow solutions.
  • Experience in delivery of IT Service Management solutions
  • Solid presentation skills
  • Strong communication skills (both written and verbal)
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
  • Windows/Linux Operating System, Virtual machine configuration and connectivity
  • Knowledge of technical components such as LDAP, VPN, SSL and other such technologies
Will be a plus
  • Experience with, WebServices, APIs, database-level integrations/ETL
  • Experience with, Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment

 

Responsibilities
  • Lead workshops to gather business/technical requirements
  • Consult customers on industry and ServiceNow best practices
  • Lead and own all technical aspects of project delivery and solution delivery including
  • Application UI Configuration
  • Workflow Configuration and Development
  • Development of required client specific reporting
  • Development of requirement integration components (SSO, LDAP, etc)
  • Interface with ServiceNow technical teams, such as Cloud Infrastructure, to successfully set up the SaaS platform
  • Be a key member of the overall implementation project team
  • Prepare all client-facing and internal deliverables that are technology-related
  • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
     
About Project
Work Schedule
Full-time working day in our Lviv office (Stryiska street), (flexible hours) or full-time remote
Interview Stages
  • 1-st stage - screening call with Recruiter
  • 2-nd stage - interview with our CTO
Our Benefits
  • Opportunity to improve your skills in a team of senior tech experts
  • Paid vacations and sick-leaves, additional days-off, relocation bonus
  • Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice
  • Education: regular tech-talks, educational courses, paid certifications, English classes
  • Fun: own football team, budget for team-lunches, branded gifts
  • One of the best IT employers in Lviv based on DOU rating
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TechMagic is a software and web development company from Lviv, Ukraine that builds dedicated teams skilled in JavaScript, Node.js, Angular, React, AWS, Serverless, and Salesforce.
Contacts
  • Galyna Dragan
    galyna.dragan@techmagic.co
  • TechMagic Academy coordinator
    uliana.dutchak@techmagic.co
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