AI Agent Development Services

TechMagic designs and builds AI agents that work inside your business systems, use real-time context, automate multi-step actions, and help teams move faster with more control. From discovery to production, we focus on measurable ROI, secure integration, and long-term scalability.

AI Agent Development Services

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Our Software Development Services Are Backed by Awards and Partnerships

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We take great pride in being recognized among the leading independent software vendors by industry standards.

Our AI Agent Development Services

AI Agent Consulting
Custom AI Agent Development
Embedded AI Agents for Existing Workflows
Human-in-the-Loop Systems
AI Agents with RAG and Enterprise Knowledge Access
Multi-Agent Systems Development
Autonomous AI Agents
Ongoing Support

AI Agent Consulting

We help you identify where AI agents can create real business value before you invest in development. TechMagic assesses your workflows, data readiness, security requirements, and systems to define the right use cases, implementation approach, and rollout plan.

AI Agent Consulting

Custom AI Agent Development

We build custom AI agents tailored to your business processes, operational needs, and compliance requirements. Each solution is designed to fit your workflows, integrate with your systems, and perform reliably in real operating conditions.

Custom AI Agent Development

Embedded AI Agents for Existing Workflows

We embed AI agents directly into the tools your teams already use, such as CRM systems, ERPs, portals, service environments, and scheduling interfaces. This helps users access information, generate responses, and take action faster without leaving their workflow.

Embedded AI Agents for Existing Workflows

Human-in-the-Loop Systems

We design AI workflows with approval steps, review layers, and escalation paths so your team stays in control of critical decisions. This improves reliability and governance, reduces the risk of hallucinations in sensitive or business-critical operations.

Human-in-the-Loop Systems

AI Agents with RAG and Enterprise Knowledge Access

We connect AI agents to your internal documentation, records, and trusted data sources so they can generate responses based on relevant business context. This improves accuracy and helps teams find and use information more efficiently.

AI Agents with RAG and Enterprise Knowledge Access

Multi-Agent Systems Development

For more complex workflows, we build multi-agent systems where specialized agents coordinate tasks and share context. These solutions are designed for enterprise environments where agents need to operate across interconnected systems, structured workflows, and high-volume processes.

Multi-Agent Systems Development

Autonomous AI Agents

We develop autonomous AI agents that can handle multi-step tasks, make context-aware decisions, and interact with enterprise systems with limited manual input. Each solution is built with the guardrails and oversight needed for secure, dependable automation.

Autonomous AI Agents

Ongoing Support

We continue to support your AI agents after launch, helping monitor performance, refine outputs, and improve reliability over time. This ensures the solution keeps delivering value as your needs evolve.

Ongoing Support

Our Clients' Results

Increased Operational Efficiency

Approximately 11x times faster work-to-be-done documentation.

Significant Time Savings

Visualization task completion time reduced from 8 hours to 5 minutes.

Better Lead Qualification

30% more qualified leads routed to sales via pre-filtered inquiries.

Stronger Website Performance

25–40% increase in website engagement through AI customer support.

Faster Customer Communication

35–50% reduction in first-response time due to real-time automated messaging.

Our Clients' Results

Intelligent Website Chat with AI Lead Qualification

Challenge

Build an intelligent, real-time chat on their website to route inquiries, provide instant support, and connect to Salesforce securely.

Solution

Deployed AI-powered SDR using Agentforce to engage visitors, qualify leads, schedule meetings, and trigger follow-ups. The system automatically understood incoming questions and routed more complex requests to the right sales representatives through lead forms, enabling faster responses and smoother handoffs.

Our Case Studies

Intelligent Website Chat with AI Lead Qualification

Challenge

  • Build an intelligent, real-time chat experience on the website.
  • Route incoming inquiries efficiently.
  • Provide instant support to visitors.
  • Connect securely with Salesforce.
Intelligent Website Chat with AI Lead Qualification

Solution

  • Deployed an AI-powered SDR using Agentforce to engage website visitors automatically.
  • Qualified leads in real time based on visitor intent and responses.
  • Scheduled meetings directly through the chat flow.
  • Triggered follow-up actions automatically.
  • Routed more complex questions to the appropriate sales representatives.
  • Used lead forms to enable faster responses and smoother handoffs.
AI-powered Assistant for Healthcare Data Analysis

Challenge

  • Structuring a complex product idea into a clear, executable roadmap.
  • Cutting risk around scalability, performance, and architecture choices.
  • Validating technical feasibility of AI-driven insights on large, real-world datasets.
  • Preparing a credible product artifact ready for investor discussions.
  • Turning early design concepts into a consistent, product-ready user experience.
  • Defining an MVP scope & budget backed by technical evidence rather than assumptions.
AI-powered Assistant for Healthcare Data Analysis

Solution

  • AI-powered assistant for conversational healthcare data analysis.
  • Unified claims, EHR, diagnostics, and specialty pharmacy data into one patient journey view.
  • Reduced dependence on data engineering teams for complex analysis.
  • Turned fragmented real-world data into actionable insights.
  • Built a solid technical foundation for future growth.
Embedded AI Assistant for Calendar Workflows

Challenge

  • Enable users to communicate with AI agents directly through a chat interface within the calendar.
  • Allow configuration of different agents for different calendars, tailored to specific use cases.
  • Support the ability to send current Salesforce record data to the agent for more relevant interactions.
Embedded AI Assistant for Calendar Workflows

Solution

  • Introduced a new event detail popup tab in the website’s UI featuring a built-in chat interface.
  • Implemented functionality for users to configure which agent is used per calendar.
  • Enabled the passing of contextual record data into the agent to support smarter, more personalized conversations.

Business Challenges We Solve With AI Agents

Customer Support Overload

Handle routine inquiries instantly, surface relevant information in real time, and route complex cases to the right team to improve response speed without compromising service quality.

Disconnected Customer and Operational Workflows

Enable seamless AI agent integration to connect systems, retrieve the right context, and keep work moving efficiently across service, sales, and operational business workflows.

Limited Access to Relevant Business Context

Leverage AI agents to retrieve and summarize the right business context faster, helping teams work more efficiently and make better-informed decisions based on data-driven insights.

Manual Record Creation and Incident Intake

Use custom agents to guide users through intake, capture the right information, and route records correctly from the start, automating repetitive tasks and reducing manual effort.

Need for AI Inside Existing Tools

Embed AI agents directly into CRM, portal, scheduling, and service interfaces so teams can act in context without leaving their workflow, ensuring smooth ai agent integration with legacy systems.

Complex Requests That Require Multi-Step Execution

Embed AI agents directly into CRM, portal, scheduling, and service interfaces so teams can act in context without leaving their workflow.

Need for Control, Governance, and Reliable Handoffs

Apply routing logic, workflow rules, human handoff paths, and guardrails so teams stay in control while benefiting from faster automation and intelligent automation solutions.

Decision Support for Managers

Bring together relevant business context faster to improve visibility, reduce delays, and support more informed decision making with intelligent ai agents.

Built for Control, Not Chaos

Keep automation transparent, controlled, and reliable with clear workflow rules, handoff paths, and system-level guardrails to ensure dependable AI software development outcomes.

Personalized User Experiences

Deliver more relevant interactions based on user context, behavior, and intent to improve engagement and support quality through customized AI agents.

AI Agent Use Cases

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Customer Support AI Agents

Automate customer inquiries, ticket triage, and support workflows.

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Workflow Automation Agents

Automate repetitive operational tasks across enterprise systems.

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Data Analysis AI Agents

Extract insights from business data and generate automated reports.

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Internal Productivity Agents

Assist employees with documentation, knowledge search, and task management.

AI Agent Development Technology Stack

AI Models

  • OpenAI
  • Claude
  • Llama
  • Gemini

AI Frameworks

  • LangChain
  • LangGraph
  • Semantic Kernel

Programming Languages

  • Python
  • Node.js

AI Infrastructure

  • FastAPI
  • Ollama
  • Jupyter

Vector Databases

  • Pinecone
  • Qdrant

Databases

  • PostgreSQL
  • MongoDB
  • Redis

Cloud

  • AWS
  • Google Cloud
  • Azure

Data & Messaging

  • Kafka
  • RabbitMQ
  • Airflow

TechMagic is certified to the highest standards

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AI Agents Use Across Industries

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Retail and Ecommerce

We build AI agents for ecommerce and retail operations that need to handle high volumes of customer interactions while improving conversion and support efficiency. Typical use cases include product discovery, order and returns support, customer inquiry handling, and personalized shopping assistance across digital channels.

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Finance and Banking

For finance and banking workflows, TechMagic delivers AI agents built around structured processes, compliance requirements, and operational control. Common use cases include onboarding, support operations, document processing, anomaly detection support, and internal workflow automation in environments where consistency and oversight are essential.

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HRTech

In HRTech, our team develops AI agents that support faster coordination, lower manual effort, and better access to internal knowledge. These agents can assist with recruiting workflows, onboarding, employee support, CV and interview screening, and internal requests within controlled people operations processes.

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EdTech

TechMagic develops AI agents for EdTech products and education workflows that require better support, easier content access, and more efficient administration. These solutions can assist students, teachers, and admins with navigation, support interactions, learning content access, and routine academic or operational tasks.

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HealthTech

We build AI agents for HealthTech workflows where patient communication, documentation, internal coordination, and timely access to data all affect the quality of operations. These solutions help healthcare teams streamline administrative work, support staff, analyze relevant information faster, and make more informed decisions in privacy-sensitive environments.

Why Choose TechMagic

End-to-end Agentic AI Solutions

End-to-end Agentic AI Solutions

We provide complete AI agent solutions, helping businesses go from idea to production. TechMagic provides access to the 90+ certified AI experts. Our team assess your business pain points, operational context, and technical landscape to define the most effective AI agent strategy for your goals.

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Agentic AI Built Around Your Business Goals

Agentic AI Built Around Your Business Goals

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Security and Reliability

Security and Reliability

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Cooperation Models

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Dedicated Team

Seamlessly integrate a team of expert engineers into your project, ensuring requirement-based solutions, accelerated project timelines, and optimal cost-efficiency. With our dedicated team model, you maintain full control over the development process while benefiting from the flexibility and scalability needed to adapt to evolving project demands. Embrace innovation and amplify your competitive edge with a dedicated team that shares your vision, values, and cares about your success. Whether you need specialized expertise or additional support, our team is committed to delivering results that align with your business objectives.

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Fixed Price

Elevate your project with certainty and control through our Fixed Price Model. Experience the peace of mind and confidence in results that come with a predetermined budget and timeline as our skilled team provides web development services. This model is ideal for projects with clearly defined requirements and scope, as you can forecast costs accurately while receiving high-quality deliverables. So, get expected results without compromise, backed by our commitment to delivering exceptional quality within agreed-upon parameters.

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R&D Center

Through a strategic partnership, your business gains access to a dedicated research and development hub, leveraging advanced technical expertise and resources. We take care of the setting, legal and HR part of the process, and you get a professional development team to work on the project full-time. Establishing an R&D center with us, you gain access to cutting-edge technologies, methodologies, and a team of innovators dedicated to your continuous improvement and breakthroughs in your product development. You focus solely on achieving your project goals while we handle the operational complexities.

FAQ

Let’s turn ideas into action

Ross Kurhanskyi
Ross Kurhanskyi

VP of business development

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