AI Agent Development Services

We design and build AI agents that work inside your business systems. They use real-time context, complete multi-step tasks, and help your teams move faster while you keep control. From discovery to production, we focus on measurable ROI, secure integration, and long-term scalability.

AI Agent Development Services

We're Trusted By

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Our Software Development Services Are Backed by Awards and Partnerships

Salesforce CREST Partner badge
Salesforce Certified Agentforce Specialist certification badge
Certified AI/ML Pentester certification badge by The SecOps Group
Microsoft Certified Azure Fundamentals certification badge
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As an AI agent development company, TechMagic is a Salesforce CREST partner with a Certified Agentforce Specialist on the team. Our people hold AI/ML penetration testing and Microsoft Azure certifications. You can review our certifications and client reviews before you decide to work with us.

Our AI Agent Development Services

AI agent consulting

We help you find where AI agents create real value before you invest in development. We assess your workflows, data readiness, natural language processing capabilities, security requirements, and systems. We also define the right types of AI agents and use cases, the implementation approach, and a rollout plan you can act on.

Custom AI agent development

Our AI software development team builds AI agents around your processes, operational needs, and compliance requirements. Each agent fits your business needs, workflows, connects to your systems, and performs reliably in real operating conditions, not just in a demo.

Embedded AI agents for existing workflows

We place AI agents inside the existing systems and tools your teams already use, including CRM systems, ERPs, portals, service environments, and scheduling interfaces. Your people find information, generate responses, and take action without disrupting business workflows.

Human-in-the-loop systems

We design AI workflows with approval steps, review layers, and escalation paths, so your human agents stay in control of critical decisions. This improves governance, helps build reliable AI agents, and reduces the risk of incorrect output in sensitive or business-critical work.

AI agents with RAG and enterprise knowledge access

We connect AI agents to your documentation, records, existing data, and trusted data sources through large language models and retrieval-augmented generation (RAG). Agents respond using relevant business context, which improves accuracy through generative AI and helps teams find and use information faster.

Multi-agent systems development

For complex workflows, we build multi-agent systems where specialized agents coordinate tasks through multi-agent collaboration and share context. These systems suit enterprise environments where intelligent agents operate across connected systems, structured workflows, and high-volume processes.

Autonomous AI agents

We build autonomous agents that handle multi-step tasks, make context-aware decisions, coordinate with other agents, and interact with your systems with limited manual input. Each agent handles complex tasks and ships with the guardrails and oversight needed for secure, dependable automation.

Ongoing support

We provide ongoing support for your AI agents after launch. We monitor performance, refine outputs, and improve reliability over time, so the solution keeps delivering value as your needs change.

Our Clients' Results

Increased operational efficiency

Up to 11x faster documentation of work to be done

Significant time savings

Visualization tasks completed in five minutes instead of eight hours

Better lead qualification

30% more qualified leads routed to sales through pre-filtered inquiries

Stronger website performance

A 25% to 40% increase in website engagement through AI customer support

Faster customer communication

A 35% to 50% reduction in first-response time through real-time automated messaging

Our Clients' Results

Business Challenges We Solve with AI Agents

AI agents help where business operations are repetitive, spread across systems, or slowed down by manual steps. These are the agent development solutions and problems we solve most often.

Handle routine inquiries instantly, surface the right information in real time, and route complex cases to the correct team. You improve response speed without lowering service quality.

Connect AI agents across your systems so they retrieve the right context and keep work moving between service, sales, and operations. You lose less time switching tools and handing work off.

AI agents retrieve and summarize the right information faster, so teams make better-informed decisions without digging through scattered sources.

Agents guide users through intake, capture the required information, and route records correctly from the start. This removes repetitive data entry and reduces errors.

Embed AI agents directly into your CRM, portals, scheduling, and service interfaces, so teams act in context without leaving their workflow.

Agents break a request into steps, call the right systems in sequence, and complete the full task rather than a single action. You automate work that used to need several manual touchpoints.

Apply routing logic, workflow rules, human approval steps, and system-level guardrails. Your team stays in control while intelligent automation handles the routine work.

Our Cases

Challenges

  • Build a real-time chat experience on the website.
  • Route incoming inquiries to the right place.
  • Give visitors instant support.
  • Connect securely with Salesforce.

Solution

  • Deployed an AI-powered SDR using Agentforce to engage website visitors automatically.
  • Qualified leads in real time based on visitor intent and responses.
  • Scheduled meetings directly through the chat flow.
  • Triggered follow-up actions automatically.
  • Routed complex questions to the right sales representatives.

Result

30% more qualified leads reached sales, and first-response time dropped through automated, real-time messaging.

Challenges

  • Turn a complex product idea into a clear, executable roadmap.
  • Reduce risk around scalability, performance, and architecture choices.
  • Validate the technical feasibility of AI-driven insights on large, real-world datasets.
  • Prepare a credible product artifact for investor discussions.
  • Define an MVP scope and budget backed by technical evidence.

Solutions

  • Built an AI-powered assistant for conversational healthcare data analysis.
  • Unified claims, EHR, diagnostics, and specialty pharmacy data into one patient journey view.
  • Reduced reliance on data engineering teams for complex analysis.
  • Turned fragmented real-world data into actionable insights.

Result

Analysts ran complex queries on their own, which cut the time and engineering effort needed to reach an insight.

Challenges

  • Let users talk to AI agents through a chat interface inside the calendar.
  • Allow a different agent per calendar, set up for a specific use case.
  • Send current Salesforce record data to the agent for more relevant responses.

Solutions

  • Added an event-detail popup tab with a built-in chat interface.
  • Passed contextual record data into the agent for smarter, more personalized conversations.

Result

Users handled scheduling tasks in context, with relevant Salesforce data available inside the calendar.

AI Agent Use Cases

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Customer support AI agents

Resolve routine questions instantly, triage and route tickets to the right person, and surface the context agents need to respond fast. Your team handles higher volumes with quicker response times and no extra headcount.

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Workflow automation agents

Hand off repetitive tasks and multi-step work – across CRMs, ticketing, and internal tools – to agents that execute tasks end-to-end. Free your team from manual busywork and remove the bottlenecks that slow operations down.

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Data analysis AI agents

Turn scattered data into data-driven insights on demand. Agents analyze data from your systems, surface the signals that matter, and generate reports automatically, so managers get to a well-informed decisions in minutes instead of hours.

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Internal productivity agents

Give every employee an always-on assistant that drafts documents, finds answers across internal knowledge, and handles routine tasks. This helps boost productivity so people spend less time searching and more time on work that moves the business forward.

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Document and intake processing agents

Replace slow, error-prone manual entry with agents that guide structured intake, capture the right details from the start, classify documents, and route records correctly. Fewer mistakes, faster processing, and cleaner data downstream.

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Manager decision-support agents

Consolidate context from across systems and reports into a single, on-demand view. Managers spend less time chasing information and more time acting on it, with clear signals and reliable handoffs when a human needs to step in.

AI Agent Development Technology Stack

AI Models

  • OpenAI
  • Claude
  • Llama
  • Gemini

AI Frameworks

  • LangChain
  • LangGraph
  • Semantic Kernel

Programming Languages

  • Python
  • Node.js

AI Infrastructure

  • FastAPI
  • Ollama
  • Jupyter

Vector Databases

  • Pinecone
  • Qdrant

Databases

  • PostgreSQL
  • MongoDB
  • Redis

Cloud

  • AWS
  • Google Cloud
  • Azure

Data & Messaging

  • Kafka
  • RabbitMQ
  • Airflow

Our AI Development Process

Analysis and planning

We kick off every AI agent development process by mapping your workflows, systems, and pain points to discover where intelligent agents can make the biggest difference for your business processes and systems.

Architecture design

We define how agents think, act, and connect. At this stage, we plan the workflows, decision logic, and system touchpoints before a single line of code is written.

AI development

Our AI software development team builds AI agents tailored to your use case. We take care of everything from AI agent training and model selection to the logic that makes them reliable in real conditions.

Integration

We handle AI agent integration with your existing tools, APIs, and enterprise systems so agents fit naturally into how your teams already work.

Deployment and optimization

We ship your agents into production, then keep improving them. Here, we monitor performance, refine outputs, and scale what works.

AI Agents Use Across Industries

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Retail and eCommerce

We build AI agents for retail and eCommerce operations that handle high volumes of customer interactions while improving conversion and support efficiency.

Typical use cases: product discovery, inventory management, order and returns support, customer inquiry handling, and personalized shopping assistance across digital channels.

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Finance and banking

For finance and banking workflows, we build AI agents around structured processes, compliance requirements, and operational control.

Common use cases: onboarding, support operations, document processing, support for anomaly detection, fraud detection, and internal workflow automation, where consistency and oversight are essential.

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HRTech

In HRTech, we develop AI agents that speed up coordination, lower manual effort, and improve access to internal knowledge.

Common use cases: recruiting workflows, onboarding, employee support, CV and interview screening, and internal requests within controlled people-operations processes.

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EdTech

We develop AI agents for EdTech products and education workflows that need better support, easier content access, and more efficient administration.

AI agents help students, teachers, and admins with navigation, support interactions, learning content access, and routine academic or operational tasks.

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HealthTech

We build AI agents for HealthTech workflows where patient communication, documentation, internal coordination, and timely access to data affect the quality of care.

AI agents help healthcare teams reduce administrative work, support staff, analyze information faster, and make better-informed decisions in privacy-sensitive environments.

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Your industry

We build AI agents for businesses across sectors not listed here, applying the same approach: understand your workflows, identify the highest-value use cases, and deploy agents that integrate with your existing systems and deliver measurable results.

Whether your operations run on complex data pipelines, regulated processes, or high-volume customer interactions, we scope and build the right solution for your context.

TechMagic is Certified to The Highest Standards

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We hold ISO/IEC certifications and security accreditations that cover how we protect data and run projects. 

Why Choose TechMagic

End-to-end agentic AI solutions
End-to-end agentic AI solutions

We take you from idea to production with access to 90+ certified AI experts. We leverage our AI expertise to assess your business pain points, operational context, intelligent systems requirements, and technical landscape, then define the AI agent strategy that fits your goals.

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Agentic AI built around your business goals
Agentic AI built around your business goals

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Certified security specialists
Certified security specialists

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Cooperation Models

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Dedicated team

Add a team of AI engineers directly to your project and keep full control of the process. You set the priorities and direction. We provide the specialists, scale the team up or down as the work changes, and stay accountable for delivery. This model fits projects where the scope will evolve, and you want flexibility without losing oversight.

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Fixed price

Define the scope up front and get a set budget and timeline for your AI agent solution. You know what you are paying and when you will receive it, and we deliver against the agreed scope. This model suits projects with clear requirements, where you need predictable cost and a defined delivery date.

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R&D center

Through a strategic partnership, your business gains access to a dedicated research and development hub. We handle the setup, legal, and HR work. You get a full-time team focused on your product. This model fits companies that want a stable, dedicated unit building AI agents and related software over time, without managing the operational side themselves.

FAQ

Let’s turn ideas into action

Ross Kurhanskyi
Ross Kurhanskyi

VP of business development

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