Middle System Administrator

We are looking for an experienced System Administrator who will efficiently support the company's IT infrastructure and partially perform network administrator functions.

This is a full-time position based in our Lviv office.

KEY RESPONSIBILITIES:

User technical support:

• Administration and support of macOS and Windows devices;
• Diagnosing and resolving hardware and software issues on laptops/MacBooks;
• Setting up workstations and issuing equipment to new employees.

Network infrastructure administration:

• Configuration and support of Ubiquiti (UniFi) equipment — access points, switches, VLANs;
• Administration of Cisco network equipment;
• Ensuring stable operation of the local network and internet connection.

Device management systems administration:

• Working with ManageEngine, MDM, Microsoft Intune, Jamf — deployment, policy management, updates;
• Centralized management of the company's device fleet.

Monitoring and logging systems administration:

• Configuration and support of Zabbix, Wazuh;
• Log analysis, incident detection and response.

License management:

• Tracking, renewal, and control of software licenses.

Jira/Confluence administration:

• Managing users, access rights, projects, and workflows.

JOB REQUIREMENTS:

Must have:

• Independence and the ability to solve non-standard problems without constant supervision — taking ownership of a problem and seeing it through to resolution;
• Proactivity, responsibility and a sense of ownership — spotting what can be improved and following things through to the end;
• Learnability and adaptability — quickly mastering new tools and flexibly switching between tasks in a multitasking environment;
• Strong communication skills and the ability to explain complex things in simple terms; teamwork and high-quality user support;
• Readiness for multitasking, a high level of self-organization and the ability to make quick decisions;
• Understanding of basic information security and information hygiene standards;
• 3+ years of experience as a System Administrator;
• Hands-on experience with macOS and Windows devices;
• Experience with network equipment (preferably Ubiquiti UniFi): configuration, upgrades/updates, understanding of DNS and DHCP server principles;
• Experience with device management systems (MDM — Jamf, Intune, ManageEngine).

Nice to have:

• Skills in working with and administering Jira/Confluence (users, access rights, projects, workflows);
• Advanced user experience and administration skills with Google Workspace, Slack;
• Experience working with and administering monitoring/logging systems (Zabbix, Wazuh);
• Experience with license management;
• Skills with cloud platforms (AWS);
• Experience with Claude Code (MCP connectors, API);
• English at Intermediate level or higher.

INTERVIEW STAGES:

1. Call with a recruiter;
2. Interview with the Head of Support and Infrastructure and a recruiter;
3. Interview with the CEO of the company.

OUR BENEFITS:

• Working in one team with experienced system administrators, with opportunities for growth and learning;
• Paid vacations and sick leaves, public holidays, relocation assistance;
• Wellness: medical insurance/ sport compensation/ health check-up + flu vaccination;
• Education: trainings, English classes, paid certifications;
• Fun: own football team, budget for team lunches, branded gifts;
• Flexible working hours;
• Comfortable modern office;
• One of the best places to work in Lviv (based on DOU rating).

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Recruiter Yuliia Nochovna

*Some elements of our recruitment process are supported by AI tools, while all candidate evaluations remain the responsibility of our recruitment team.